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Customer Service and Social Media

Back in the old days, a company’s customer service is truly one of the things that your clients are looking to have, and social media networks have changed all that. More and more companies are looking...

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How To Use Social Media For Customer Service

Today, most customers are relying on social media to meet their needs when it comes to customer service, but most companies aren’t up to the task of meeting these demands. The most recent figure shows...

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Avoiding Legal Problems On Social Media

With Social Media getting a huge amount of popularity each day, most business owners are still hesitant in engaging with this type of communications platform. Most of the things they worry about are...

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Social Media Customer Service Tips

One of the most important aspects of having and managing a business is having a good customer service. If you want to become successful in this area, check out these tips. See the outcome of all your...

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Satisfying Customer Service Through Social Media

Customer service takes a new face with the introduction of social media – and to get it more effective, you need to design a strategy. Among these strategies include engaging your customers by meeting...

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